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Technical Support

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Pre-sales advice Technical Support Product after sale Suggestions Other
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Technical Support
1. R & D project support, customer-oriented design:
  • 1.1 According to the preliminary plan customers, we are responsible for further design. Until the samples meet customer requirements.

  • Samples 1.2 to provide customers with the secondary development, to further improve product performance and increase product usage. Enhanced product availability, increase product selling point.

  • 1.3 customized customer design and supporting the circuit board, so that products meet appearance requirements of each region.

  • 1.4 to provide technical support and product innovation and development to meet specific customer customization requirements (including special occasions, etc.).

2. Support to accelerate the development of new products:
  • 2.1 Our technical team can develop personalized products for you. Meet the exclusive rights to sell your products.

  • 2.2 modify and upgrade special functions (general features and modifications can be completed in 15 days) on the basis of the original product.

3. Customer complaints and suggestions to the original product:
  • 3.1 Our technical team has a professional staff to deal with product issues and improve the product's introduction. We will be serious and responsible to the re-release control products and solutions.

  • 3.2 We have a dedicated staff ready to solve any problems (24 hours online) that you may encounter.

4. Integration of four departments:
  • 4.1 Music Star has four business section, has 30 years of professional experience, all the services you need.

  • 4.2  If you have any needs, please do not hesitate to ask us for the first time. We will be happy to serve you.